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What You Should Know

FAQs
1 How can I make my order?
Select your favourite design from our Wedding Invitations Catalog. Email your request with our Order Form to sc@sejaticards.com or fax to +65 6842 4079. You can also call us at +65 9674 6050 to discuss further on your wedding card needs.

2 Can I request for a sample?
As we have taken great efforts to design the perfect wedding invitation catalog, we regret that we are unable to provide a sample. You may wish to make an appointment with us to view our pre-printed catalog at our premises. For international buyers, our website aims to present you with the best image of our designs.

3 How early should I make my request?
Please make your order at least 8 weeks before your wedding. Below is a recommended wedding planning time-table :

TASK TIME
Order of wedding cards Week 1
Confirm text & proofreading Week 2
Printing Week 3
Collection/Delivery Week 4
Writing of guests' names Week 5
Sending/Mailing out cards Week 6
WEDDING DAY Week 8

So for an August wedding affair, the order needs to be made at least in June. Some of our clients make their requests even 3 to 4 months ahead, so they can do the other important activities closer to the wedding. So the earlier, the better. That said, we can only accept last-minute requests if the timing is favourable. However, additional charges will apply.

4 Can I request for a customised card?
Yes, besides our catalog designs, we have designed customised invitations for our Clients (do visit our Gallery), and can certainly create a unique card especially for you. Do make an even earlier request of at least 3 months in advance before your wedding. This will allow us time to determine the price based on your needs, for creativity and any alterations. The price for a customised card will be different from our published rates for our catalog designs, and is usually higher.

5 How do I make payment?
Once a design and price is agreed upon, a 50% downpayment is required in cash or funds transfer. The balance is payable upon collection of the wedding package.

For international orders, full payment is required together with the shipping charges. We accept payment by Paypal or funds transfer. Our account details will be provided once the order is confirmed. Click here for the price list.

6 Can I see a card sample before going to print?
We will show you a digital proof or mockup of the invitation card upon request, before we proceed to the next step, which is printing. Please take the time to check through, proofread for errors and approve the final mockup before we send the artwork to the printer.

For international orders, we will email you the digital artwork for your thorough proofreading and approval before we proceed to printing stage.

7 Can the cards be delivered to me?
After the final approval, please allow 1 week for the wedding invitations to be printed and packed, and finally checked by Sejati Cards© at our premises to ensure the highest printing quality. We will inform you of the earliest available time for you to collect your package from our address:

105 Aljunied Crescent #03-235
Singapore 380105

If you wish for your package to be delivered to a local address, an additional SGD$20 will be charged.

8 Can you deliver overseas?
Yes, we can ship internationally. Full payment is required. We accept payment by Paypal or funds transfer. Our account details will be provided once the order is confirmed.

Shipping charges also apply. We normally use our favoured courier service providers Fedex and SingPost for standard delivery of 7-14 days. Additional charges apply for urgent request.

9 Everyone is so pleased with the wedding invitations. Thank you, Sejati Cards!
We take pride in our work and feel immensely happy when you are satisfied with our designs and services. A wedding is after all your special day and deserves only the best.

If you wish to share with us your wedding story and photos, do email to us. You may also wish to fill in our Feedback Form. We would definitely love to hear from you. Your messages may also get published online on the reviews page in our website!

For any other queries, please email us or call +65 9674 6050.

because you deserve the best

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